It's the WAVES!

It's day off so I woke up late, I mean really late, like 5 pmish. Phone had 4 missed calls...

I go to work to try to talk to my boss if there was any way for me to leave early on Friday, you know, for my birthday, but what I get is that I walk into the shitstorm that was brewing at work. Suits showed up at work at and bitchslaped everyone there. I didn't get any direct slapping but I got the aftermath slap. So I'm requested to STAY and WORK. What in the hell? It's my day off!

So yesterday I broke my work phone. Yes I kept slamming it against the desk until it shattered. I swear, people can be so frustrating to deal with. I know I'm ignorant in many things, so because I know this, if someone knows a lot regarding a particular topic I don't know much, I'll listen and actually try to learn something. But know, there are those people that don't know what the hell they are talking about, and they are still yelling at you.

People can't really differentiate between tech department and tech support. Usually tech support is outsourced to somewhere in India, where customers complain they can understand shit because of their accent.

terrorist: Hello, my homemade atom bomb no work!
employee: One moment please, I'll be transferring you to our tech department.
me: Yes, hello?
terrorist: Me bomb no work!
me: hmm, your what?
terrorist: my bomb!
me: ok, well, I don't think we work with bombs here, sir.
me: our work is related with computers only, and that is the extent of our expertise.
me: and no, we do not provide tech support over the phone.

me: Hey the guy had a problem with his homemade bomb, how does that has ANYTHING to do with with tech department?
employee: You are the "tech" guys, you guys are the experts with technical stuff!
me:*shoot myself*

Christ, I just because I work for tech department, it does not mean I'm a nuclear physicist, or rocket scientist.

So off course some calls are handed to me from other department boss, because they follow the same logic above.

stupid woman: I need a device to put my unit in my network.
me: Well what kind of network is it? Is it a home network? Or is it your office network?
stupid woman: It's my internet.
me: Oh I see, so you want to share your internet connection with two devices?
stupid woman: No! I need a device to put my unit into the network! (yelling)
me: Well I'm assuming you need an ethernet adapter...
stupid woman: I don't want to buy anything, or spend money upgrading anything!(yelling)
me: Well, you do need a hardware in order to network computers.
stupid woman: I don't need anything! I already have the box with the antenna(wireless router)! (yelling)
me: Well then now you need a wireless card to receive that signal on to your unit.
stupid woman: What's that?
me: It a little hardware device that will allow you computer to communicate with your box with antenna(wireless router).
stupid woman: I said I don't need any hardware!(yelling)
me: You do need the hardware in order for your computer to "get in" to the network.
stupid woman: I said I have the wireless thing, I don't need any hardware!(yelling)
me: Well yes, you still need the hardware for it to communicate with your wireless device.
stupid woman: Are you stupid? I told you that it uses it's antenna, so there is no hardware! (yelling)
me: And I'm telling you 'mam, you need the hardware if you want your computer to communicate with your wireless router.
stupid woman: I already told you, it's use the antenna, there is no hardware, they are waves!(yelling)
me: 'mam, I do apologize, but I don't know how I can help you.
stupid woman: IF YOU KNEW YOU COULD NOT HELP ME WHY DID YOU WASTE MY TIME? (yelling)
me: Sorry, goodbye.

*click*

me: *slams the phone on the desk until it shatters*

sigh.

Behave kids.